Privacy Policy

Last Updated: March 4, 2026

Child Life Society ("CLS", "we", "our", or "us") operates the website https://childlifesociety.org (the “Website”). CLS is dedicated to supporting children living with Cystic Fibrosis and their families.

This Privacy Policy explains how we collect, use, and protect information when you visit our Website, contact us, participate in our programs, or make a donation (including by credit card).

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address (if provided)
• Donation information (amount, frequency, confirmation details)
• Messages or inquiries submitted through contact forms or email

If you share information related to a child or family’s situation, please avoid submitting highly sensitive medical details through public website forms unless specifically requested by CLS through a secure method.

Automatically Collected Information

When you visit our Website, we may automatically collect limited technical information such as:

• IP address
• Browser type
• Device information
• Pages visited and referring pages
• Date and time of access

2. How We Use Your Information

We may use your information to:

• Process donations and provide donation receipts/confirmations
• Respond to inquiries and provide support
• Communicate about CLS programs, events, and updates (when requested or permitted)
• Improve our Website functionality and user experience
• Maintain Website security and prevent fraud
• Comply with applicable legal and accounting requirements

3. Donation Processing (Credit Card)

Donations made through our Website may be processed by secure third-party payment providers. We do not store full credit card numbers on our servers.

Payment information is handled in accordance with the payment provider’s privacy and security practices.

4. Sharing of Information

We do not sell, rent, or trade personal information.

We may share information only in limited circumstances, such as:

• With payment processors to complete donation transactions
• With service providers that help operate our Website (hosting, email delivery, analytics)
• If required by law or legal process
• To protect the safety, rights, and integrity of CLS, donors, and families we serve

5. Cookies and Analytics

Our Website may use cookies or similar technologies to help the site function and to understand website traffic. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

6. Data Security

We take reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only as long as reasonably necessary to support operations, provide receipts, maintain records, comply with legal obligations, and resolve disputes.

8. Children's Privacy

Our Website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. External Links

Our Website may include links to third-party websites. We are not responsible for the content or privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

11. Contact

For questions about this Privacy Policy, please contact CLS through the Website: https://childlifesociety.org